VPR IT application support includes support for application solutions within the Vice President for Research offices.
Services include: technical assistance; log in issues; elevated permissions and access; reporting assistance and data sharing; application configuration and sustainment support.
For questions, new requests or assistance you can reach us at our main line, by email or by using the link on the right-menu.
Main line and Email: 210-450-6666 / vpr-it@uthscsa.edu
Contact Emails by application
| vpr-it@uthscsa.edu | Primary email address for all products, to also include:
|
| scholars_support@uthscsa.edu | Pure/Elsevier |
| institutionalbiobank@uthscsa.edu | Freezerworks |
| ctms-support@uthscsa.edu | WCG eResearch, Complion |
Application Support Links and Information
- Technical assistance; log in issues; elevated permissions and reporting for the below modules:
- Agreements
- COI & COC
- IRB
- Animal study submission and management support
- Human study details and documentation
- Central Office application support
- Technical assistance; log in issues; updates to data presented to the public
Clinical Trial Management Systems
- Velos eResearch
- Complion
Core Facilities Web Applications
- iLab
- Freezerworks
through PowerBI
/Pure
Data integration and sharing
- Specializes in developing APIs for
- Efficient Data Retrieval – extract data from diverse sources, including web services, databases, and third-party platforms, ensuring seamless integration with your existing systems.
- Seamless Integration - automatic data retrieval and synchronization, eliminating manual efforts and reducing the risk of errors.
- Customized Reporting - With the data fetched, we create tailor-made reports that align with your business requirements. Our team works closely with you to understand your key performance indicators (KPIs) and deliver comprehensive reports that provide actionable insights.
Engaging Visualizations - We transform raw data into visually appealing and interactive visualizations. We present complex information in a user-friendly manner, allowing for better understanding and exploration of data patterns and help you derive meaningful business insights.